If you cancel your reservation, the refund method and timing will vary depending on the payment method.
Please check the applicable section below. For cancellation fees, please see here.
Please note that we do not notify you when the refund is completed, so we kindly ask you to check it yourself.
| Payment Method | Refund Method | Refund Timing |
|---|---|---|
| Credit Card | Refund to the credit card used (Details) |
1 to 2 months after cancellation procedure is accepted |
| PayPay | Refund to your PayPay account (Details) |
|
| Apple Pay |
Refund to the card registered in your account (Details) |
|
| Convenience Store Payment | Refund via bank transfer to your desired account (Details) |
1 to 2 months after registering your account information |
|