Reservations made through payments via convenience stores / bank transfers will be refunded by bank transfer to the designated bank accounts according to preference of users.
Kindly ensure that the designated bank account information is registered on My Page / My Reservation(s) after the cancellation procedure has been completed.

Ensure to check the bank passbook / online bank statement to verify that the transfer is in the name of Adventure, Inc. or skyticket.

REFUND SCHEDULE

PRECAUTIONS FOR REFUNDS

• Ensure to submit your bank account information on My Page / My Reservation(s) after the cancellation procedure
  Kindly note that skyticket will NOT send reminders even if you have not registered/indicated which bank account you would like to have the refunds to be transferred to
• skyticket is unable to provide specific dates for refunds as processing time for refunds varies depending on the number of refund transactions being processed
• Refunds via bank transfers can only be made to Japanese bank accounts created and issued in Japan
• Only one bank account can be designated and registered for refunds
• skyticket does not verify the name of the account holder with the name of the person who made the reservation
  Note: Registration of a bank account in the name of a person other than the reservation person is acceptable
• skyticket will contact you via e-mail if there is an error in the registered account information
  Note: Please check the contents of the e-mail and revert to provide us with the correct information
• Bank transfer fees for refunds shall be borne by the recipient

NAME OF REFUNDER / TRANSFEROR

BANK TRANSFER FEES