If you wish to request a cancellation after payment has been completed, please contact us by phone or email. Please note that all cancellation requests must be submitted at least three (3) business days prior to the departure date (excluding weekends and public holidays). HERE
※ Kindly be advised that telephone support is available on weekdays only. On weekends and public holidays, we accept inquiries via email only. We appreciate your understanding and cooperation.
Kindly note:In the event of a cancellation after payment has been made, the following cancellation fees will apply regardless of the departure date or the timing of payment. Please note that, in some cases, the refund process may be handled directly by the airline rather than by our company. For further details, kindly refer to the fare-specific information provided below. |
Air Ticket Cancellation Fees by Fare Type
| AIR TICKET FARE | APPLICABLE CANCELLATION FEES / NON-REFUNDABLE AMOUNTS (PER PASSENGER) |
|---|---|
Minimum |
In accordance with the airline’s policy, 100% of the payment is non-refundable (including seat selection fees, checked baggage fees, and all applicable service charges). |
|
Standard
|
※ Please note that cancellation procedures must be completed via the Peach (airline) website. Cancellations can be made up to one (1) hour prior to the scheduled departure time. ※ Refunds will be issued in the form of Peach Points, which can be used for payments on the Peach website. ※If the cancellation is made via skyticket, or after one (1) hour prior to departure, the ticket will be non-refundable. |
Standard Plus |
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