| Cancellation and Refund Policy | Cancellation Fees |
| Cancellation Due to Injury or Illness | Cancellation Due to Flight Cancellation |
Cancellation and Refund Policy by Fare Type
| Ticket Fare | Refund Eligibility |
|---|---|
| Starter | According to airline policy, non-refundable (Including seat selection, checked baggage fees, and various service charges) |
| StarterPlus (Mini) | |
| Flex (More) | |
| Flex Plus | According to airline policy, voucher refunds available |
* For details about airline vouchers, please see here
Cancellation Fees by Fare Type
| Ticket Fare | Applicable Cancellation Fees / Non-refundable Amounts (Per passenger per flight) |
|---|---|
| Starter | 100% of the paid amount |
| StarterPlus (Mini) | |
| Flex (More) | |
| Flex Plus |
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