A: For cancellations of helicopter reservations, please send a request for cancellation to Operator AirX E-mail or via the AirX Contact Us Enquiry Form.
* skyticket is unable to process cancellation requests
Upon completion of the cancellation process, skyticket will refund the amount to the credit card used at the time of payment within one month after the cancellation request is submitted to the operator.
Details and procedures pertaining to Refunds to Credit Cards.
The following cancellation policy will apply in the event of a cancellation and a cancellation fee will be imposed.
Ensure to check the following information before making a reservation or canceling a reservation.
| TIMING OF CANCELLATION REQUEST | CANCELLATION FEE |
|---|---|
| 7 to 4 Days Prior Notice | No Cancellation Fee |
| 3 to 2 Days Prior Notice | 50% of the Total Amount Paid |
| 1 Day Prior to the Day of the Event / No Show | 100% of the Total Amount Paid |
|