| CREDIT CARD USAGE GUIDELINES | DEBIT CARD / PREPAID CARD USAGE GUIDELINES | AVAILABLE SERVICES |
| ONE-TIME PASSWORD | AUTHENTICATION (IDENTITY VERIFICATION) SERVICE | CREDIT CARD LOSS / CANCELLATION / CARD NUMBER CHANGE |
| REFUND PROCEDURE | UNRECOGNIZED BILLING STATEMENT | CONFIRMATION OF CARD USED FOR PAYMENT |
CREDIT CARD USAGE GUIDELINES
skyticket accepts VISA, Master, JCB, AMEX and Diners credit cards for payments.
(Foreign currencies other than Japanese Yen are accepted for payments by VISA, Master and Diners only)
The amount will be charged to the credit card account on the date stipulated by the credit card provider.
Payment by credit cards cannot be made in installments.
skyticket does not make any verification of the name of the person who made the reservation and the name of the holder of the credit card used for payment.
Credit cards in the names of persons other than the reservation person can be accepted.
* An administrative fee may apply at the time of payment depending on the service used
Administrative fees are non-refundable at the time of cancellation/refund. Details will be displayed on the screen at the time of payment.
| PAYMENT CURRENCY | BILLING NAME |
|---|---|
| Payments in Japanese Yen (JPY) | ADVENTURE |
| Payments in Other Currencies | SKYTICKET |
DEBIT CARD / PREPAID CARD USAGE GUIDELINES
Payments by debit cards and prepaid cards are accepted by skyticket.
Prior to using this service, ensure to read the following precaution notes and details pertaining to Refunds to Credit Cards (For Credit Card Transactions).
NOTE: USAGE OF DEBIT CARDS AND PREPAID CARDS
|
AVAILABLE SERVICES
| DOMESTIC FLIGHTS (WITHIN JAPAN) | INTERNATIONAL FLIGHTS | STUDY ABROAD | HELICOPTER CRUISES & TRANSFERS |
ONE-TIME PASSWORD
A one-time password is a password issued by the credit card company at the time of security authentication that is valid only for a limited period of time.
When payments are made by credit cards, users may be prompted to enter a one-time password upon transitioning to the screen of the credit card company.
The credit card company will send the information directly to the user via e-mail or SMS and skyticket will not be able to check that information.
Please check with the credit card company for information on how the one-time password will be sent to the user.
AUTHENTICATION (IDENTITY VERIFICATION) SERVICE
skyticket provides identity verification services in compliance with the "3D Secure" Internet payment security standard.
Prior to using credit cards, users are required to set up their passwords and other details on their credit card provider's website and meet other mandatory prerequisites.
This service may not be available depending on the credit card used.
* Please contact your card issuer for details
CREDIT CARD LOSS / CANCELLATION / CARD NUMBER CHANGE
skyticket processes payments as soon as they are completed and no cancellation procedure or re-registration of card information is required.
For information on the status of credit card transactions and procedures in the event of a credit card cancellation or a change of credit card number, please contact your credit card provider directly.
CONFIRMATION OF CARD USED FOR PAYMENT
For credit card confirmation after making a reservation or payment, please check your credit card statement or contact your credit card company for confirmation of your credit card transaction.
Due to protection of personal information, skyticket will not be able to disclose any credit card information.