[Hotels & Stays] Instructions for Use – skyticket Usage / Cancellation / FAQ

On Skyticket, you can book domestic and international hotels by following the procedure outlined below.
Please refer to this guide both before and after making your reservation.

Booking Procedure

【1】Search for Accommodations
Please select your desired check-in and check-out dates, number of rooms, and number of guests. Next, choose your destination by either selecting an area or entering a keyword, then click the Search button. A list of available accommodations will be displayed based on your search criteria.

【2】Select Your Preferred Accommodation

Click on your preferred accommodation to view a list of available plans by room type.
Information about the property, including photos and location details, is displayed at the top of the screen for your reference.

※Frequently Asked Questions About Reservations HERE

【3】Enter Guest Information

Please review your selections and enter the guest information.
You can confirm details such as the selected accommodation, check-in and check-out dates, room rates, and whether a receipt compliant with the Invoice System can be issued.

If you are a registered member, you can log in on this screen to link your membership information with your reservation.

【4】Confirm Reservation Details
Please review the guest information you entered, the selected accommodation, the cancellation policy, and other relevant terms and conditions. After confirming the details, check the box for “I agree to the above terms” and click “Proceed to Payment.”

【5】Credit Card Payment

The payment screen will appear, displaying the fields for entering your credit card information.
Please enter your card details, confirm that they are correct, and then click “Complete Payment.”

※Frequently Asked Questions About Payment HERE

【6】Receiving Your Reservation Confirmation Email

After completing your payment and reservation, a Reference Number and the reservation completion screen will be displayed, and a Reservation Confirmation Email will be sent to your registered email address.
The Reference Number is required for checking or canceling your reservation, so please make sure to note it down and keep it safe until your stay.

You can view your reservation on My Page (for member reservations) or the Reservation Confirmation Page (for guest reservations).
Additionally, you can check your reservation details in the body of the Reservation Confirmation Email.

※For accommodations without a front desk or those offering contactless check-in, the hotel may send a separate email with a check-in code or instructions on how to complete the check-in process.

Please check the check-in method in advance via My Page, the Reservation Confirmation Page, or the body of the Reservation Confirmation Email.

【7】How to Complete Procedures at the Accommodation

At the accommodation on the day of your stay, please provide the full name of the reservation holder or primary guest and present your Reservation Confirmation Email at the front desk.

For accommodations without a front desk or those offering contactless check-in, please follow the instructions in your Reservation Confirmation Email or any separate email you may have received regarding the check-in procedure.

※Please note: For international hotels, you may be required to present your passport at check-in. Please have it ready.

※ Frequently Asked Questions About Check-In HERE

Booking Procedure

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