Reservations paid via Samsung Pay, kakaopay, or NaverPay will be refunded to the credit card or bank account registered in your Samsung Pay account, kakaopay account, or NaverPay account.
Please check the refund status in the transaction details shown in each respective app.
Refund Timing
| Service Name | Refund Timing from Cancellation Acceptance |
|---|---|
Domestic Airline Tickets | Approximately 1 to 2 months |
International Airline Tickets | Approximately 2 to 3 months |
Notes on Credit Card Refunds
- The processing time depends on the number of cases, so we do not provide specific refund dates.
- For details and the expected reflection of the refund after receiving the refund completion email, please contact the card company you used.
- Depending on the card’s statement closing date, the refund may be reflected in the following month or later, or it may take several weeks from the date we processed the refund for the cancellation data to be completed.
Notes on Debit Card and Prepaid Card Refunds
Due to processing by the card company or card specifications, temporary double charges may occur, or a charge may be deducted again even after a refund has been issued.
Afterward, the cancellation data will be processed, and any duplicate charges will definitely be refunded, so please wait for the reflection.