The following methods are available if you do not receive any e-mails after the submission of your reservation.
VIEW RESERVATIONS VIA MY PAGE / MY RESERVATION(S)
Reservations can be tracked via My Page and My Reservation(s) other than by e-mail.
My PAGE (SKYTICKET MEMBER) - USAGE GUIDE | MY RESERVATION(S) (GUEST/NON-MEMBER) - USAGE GUIDE |
* Please contact us if you do not know or have your Reference Number or Reservation Number
JAPAN DOMESTIC FLIGHTS / INTERNATIONAL FLIGHTSUsers who do not receive e-mails from skyticket at their registered e-mail address can view all e-mails on our skyticket site from the "E-mail List" on "My Page" or "My Reservation(s)" page. |
DOMAIN NAME BLOCKING / DESIGNATED RECIPIENT CONFIGURATION
Users of e-mail addresses created by mobile phone carriers may have default settings for spam e-mails.
Configure your device to be able to receive our e-mails according to the instructions of your mobile phone carrier.
After configuring your receiving settings, skyticket will re-send the e-mails to you.
Kindly contact the relevant skyticket service for assistance: skyticket Contact Information
* skyticket is not able to answer questions pertaining to the operation of the devices (Please contact your mobile phone provider for assistance)
SERVICES | DOMAIN IN USE |
---|---|
Japan Domestic Flights | @skyticket.com |
International Flights |
CHANGE TO AN ALTERNATIVE E-MAIL ADDRESS
Changing your e-mail address to a different e-mail address can be done via My Page or My Reservation(s) page.
Access the reservation details page and submit the correct e-mail address.
RE-SENDING OF E-MAILS
skyticket can resend every e-mail that was previously sent to you.
To request for re-sending of previously sent e-mails, please contact skyticket with the information indicated below.
- skyticket Reference Number or skyticket Reservation Number
- Full name (in English)
- Request to resend e-mail(s)
* All request contacts made after the business hours of skyticket will be responded to on the next business day or later
* For international flight reservations, it is mandatory to provide your full name in alphabetical letters