An auto-generated e-mail will be sent to you immediately upon the completion of your reservation to inform you if your reservation is successful or unsuccessful.

In the event that you do not receive an auto-generated e-mail immediately, please check your e-mail address as there may be an error in your e-mail address provided. For reservations made by mobile phone addresses, please check your the domain settings, spam settings and mailbox capacity as e-mails may be filtered to spam if the registered e-mail address is of a smartphone/mobile phone due to default filter settings.

Troubleshooting for Unreceived E-mails

When using free mails such as Gmail or Hotmail, messages may automatically be filtered to your spam folder. Please check your spam folder to ensure that messages are not accidentally sorted to the incorrect folder.
If you do not receive an auto-generated e-mail immediately after you have completed your reservation, please contact our skyticket customer service center via telephone.

Contact skyticket - Enquiries (International Flights) via telephone