If you receive a credit card statement that shows an amount you do not remember using or if you receive a preliminary billing statement from your credit card company for a charge you do not remember, please check the following before contacting skyticket.
Users Who HAVE USED Services Provided by skyticket Before
Check and confirm the invoiced amount from the Reservation Details page. Users who have made a cancellation after purchase, please refer to the information below.
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Refund Procedures |
Refund Procedures (International Flights) |
If the billing source on your credit card statement reflects either "skyticket" or "ADVENTURE, Inc.", the billed amount is from our Company.
Users Who HAVE NOT USED Services Provided by skyticket Before
If the billing source on your credit card statement reflects either "skyticket" or "ADVENTURE, Inc.", the billed amount is from our Company.
Due to the confidential nature of credit card transactions, we may not be able to provide you with all requested information but shall be pleased to review our transaction records.
For more information, please contact us via e-mail or telephone.
| Enquiries (Japan Domestic Flights) |
Enquiries (International Flights) |